Delivery and return

Where do you deliver?
All over the world. If you have any questions, please email us on

How long does it take?
The normal term of sending the order is up to 3 (three) working days. In case some units are absent at the time of ordering, the order can be sent up to 14 working days.
Please note that delivery time refers only to working days, excluding weekends, national and state holidays, force majeure situations.
We deliver by local or international postal services depending on the delivery address, at our discretion. Usually we deliver by the following shipping services:
- Russia: SDEK (paid by the buyer, calculated individually)
- Shipping worldwide: DHL or UPS
Europe €35
USA €35
Canada €35
Latin America €50
Unated Arab Emirates €50
Asia €55
Australia €60

Taxes and duties
You will not have to pay additional taxes for delivery in Russia. However, in case of delivery outside Russia, payment of all taxes and duties related to the order is the responsibility of the buyer.
All orders are delivered on DDU (Delivered Duty Unpaid). This means that your order may be the subject of taxes and/or import duties levied by the local customs service. All prices of goods on the web site are indicated without possible additional fees. Due to the fact, that they are calculated and charged directly by the country of delivery, we cannot specify this amount in advance.

Receipt of goods
In case international shipping services delivery such as DHL, UPS and others, delivery is carried out to the door of the buyer. The confirmation of receipt of goods is the signature on the receipt of the parcel of the buyer or another person located at this address (in accordance with the rules of carriage of the corresponding courier and postal delivery services). Also, the goods are considered to have been delivered to the buyer if the buyer has instructed the representatives of the above-mentioned delivery services to leave the parcel at the doors without the presence of the buyer. In this case, the risk of not receiving the parcel falls entirely on the buyer.

According to the Resolution of the Government of the Russian Federation from 31.12.2020 #2463
Sewing and knitting products (garment and knitted, linen, hosiery products) are non-refundable.
The exception for the return of products is incorrect order or defect.
If you wish to return a non-refundable product, you will be issued with a termless personal certificate that is equivalent to the purchase amount, which you will be able to use independently or cumulatively to pay for the purchase on the site

The refund is made by the customer's own expense not later than 7 days after the deliver.
Check the return address with the manager.